Effective Date: 3rd December 2025
CLOUD MANDARIN LTD (referred to as “we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, https://cloudmandarin.com/ (the “Website”), and interact with our services. Please read this policy carefully to understand how your personal data will be treated.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, business name, and other information you provide when filling out forms or interacting with our services.
- Technical Data: IP address, browser type, device type, location, and usage data collected automatically through cookies and other tracking technologies.
- Business Information: Details about your business, including the nature of your consultancy needs, preferences, and feedback.
2. How We Use Your Information
We use the information we collect in the following ways:
- To provide and improve our services: We use your personal information to communicate with you, provide consultancy, and respond to your inquiries.
- To process transactions: We may use your details to complete transactions, provide invoices, and manage payments.
- To enhance the user experience: we use data to improve the functionality, design, and content of our Website.
- To send marketing communications: If you have opted in, we may send you marketing materials, news, and updates about our services. You can opt out at any time.
3. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance user experience and collect information about how visitors use our site. Cookies are small text files stored on your device, and they help us understand your preferences, improve our content, and monitor our Website’s performance. You can modify your browser settings to refuse cookies, but this may limit some features of our Website.
4. Sharing of Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
- Service Providers: We may share data with trusted third-party service providers who help us deliver our services, such as payment processors, email marketing platforms, or analytics services. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
- Legal Requirements: We may disclose your information if required by law, to comply with legal obligations, or to protect our rights, property, or the safety of others.
5. Data Security
We use appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: If your personal data is inaccurate or incomplete, you can request that it be corrected.
- Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
- Objection to Processing: You can object to our processing of your personal data in certain circumstances.
- Opt-Out of Marketing: You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in the emails we send or by contacting us directly.
To exercise any of these rights, please contact us using the contact information below.
7. International Data Transfers
If you are accessing our services from outside the United Kingdom, your personal data may be transferred to, stored, and processed in countries outside your country of residence. By using our services, you consent to the transfer of your personal data to countries outside your jurisdiction, including the United Kingdom, where data protection laws may differ.
8. Third-Party Links
Our Website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing any personal data.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
CLOUD MANDARIN LTD
8 Garden Lane, Chester, CH1 4EN, United Kingdom
Company No: 15306312
[email protected]